Frequently Asked Questions

Everything you need to know about bringing Vernal quality into your home.

What materials are used in Vernal furniture?

We prioritize sustainable, high-quality materials including FSC-certified solid woods, premium linen blends, and eco-friendly finishes to ensure durability and style.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.

What is your return policy for home decor?

We offer a 30-day return window for most items. Products must be in their original packaging and unassembled to qualify for a full refund.

Do you offer interior design consultations?

Yes, Vernal provides complimentary 30-minute virtual design consultations to help you select the perfect pieces for your unique space.

How do I track my delivery?

Once your order ships, you will receive a confirmation email with a tracking link. You can also monitor your status through the 'Order History' section of your account.

Are your products covered by a warranty?

All Vernal furniture pieces come with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.